Our company may collect personal data for various purposes. Below is information on how and in what manner personal data is collected and how this data is protected.

Personal information (such as name, company details, phone number, address, or email address) about members is collected by our store as part of the nature of the business through the completion of membership forms or various forms and surveys on our store.

From time to time, our company may send campaign information, new product details, and promotional offers to customers and members. Members can choose whether or not to receive such information when they join, and this preference can be changed later from the account information section after logging in or by using the link in the notification message received.

During the confirmation process conducted through our store or via email, personal information transmitted electronically to our store by members will not be disclosed to third parties outside the purposes and scope defined by the "User Agreement" with our members.

To identify system-related issues and to quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and gather comprehensive demographic information.

Our company may use the information requested beyond the purposes and scope defined by the Membership Agreement for direct marketing purposes by itself or through its partners. Personal information may also be used to contact the user if necessary. Information requested by our company or provided by the user or related to transactions made through our store may be used by our company and its partners for statistical evaluations, database creation, and market research, even outside the purposes and scope defined by the "Membership Agreement," without disclosing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, considering it a duty to maintain secrecy, and taking all necessary measures and exercising due diligence to ensure the confidentiality and prevent the public disclosure or unauthorized use of any part of the confidential information.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our shopping sites. Credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should look for to ensure you are on a secure site. One is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only in accordance with the sales process and according to the instructions you provide. Information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for verification. Shopping continues if the card’s usability is confirmed. Since no information related to the card is visible or recorded by us, it prevents third parties from obtaining this information under any conditions.

The reliability of the payment/invoice/delivery address information for orders placed online with a credit card is monitored by our company against credit card fraud. Therefore, for first-time customers ordering from our shopping sites, it is necessary to first confirm the accuracy of financial and address/phone information before the order can proceed to the supply and delivery stages. If necessary, the credit card holder customer or the relevant bank may be contacted for this verification.

All information you provide during registration can only be accessed and changed by you. If you keep your login information secure, it is not possible for others to access or change information about you. For this purpose, membership processes are conducted within a 128-bit SSL security area. This system adheres to an international encryption standard that is virtually impossible to break.

Online shopping sites with a customer service hotline and specified addresses and phone numbers are increasingly preferred today. This allows you to obtain detailed information about any issues and provides more reliable information about the credibility of the online shopping service provider.

Note: We recommend checking that the company's address and phone number are listed on online shopping sites. Before making a purchase, note all phone/address details of the store from which you are buying. If in doubt, confirm by calling before making a purchase. All information about our company and its location is specified on all of our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card and identity information sent to us via mail-order will be kept confidential according to our company's privacy principles. This information will be retained for 60 days to address any disputes with the bank over credit card charges and will then be destroyed. If any amount other than the approved mail-order form amount is charged to your card, you can naturally dispute it with the bank, which does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within our website. Our company does not assume any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements on our site are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement are related only to the use of our store and do not cover third-party websites.

EXCEPTIONS

In the following limited cases, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited to:

Compliance with legal obligations imposed by laws, decrees, regulations, etc., issued by authorized legal authorities.

To fulfill and implement the requirements of the "Membership Agreement" and other contracts made with users.

To comply with a lawful investigation or inquiry conducted by authorized administrative or judicial authorities.

To protect the rights or safety of users where disclosing information is necessary.

EMAIL SECURITY

Do not write your credit card number or passwords in emails sent to our Customer Service regarding any of your orders. Information in emails may be visible to third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in memory. The technical communication file facilitates internet use by storing site conditions and preferences.

Technical communication files help gather statistical information about how many people visit the site, the purpose and frequency of visits, and the duration of stay, and assist in generating dynamic advertisements and content from user-specific pages. The technical communication file is not designed to obtain data or any other personal information from your email. Most browsers are initially set to accept technical communication files, but users can change settings to prevent or be notified about these files if desired.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an electronic mail to users. Changes to the Privacy Policy will take effect from the date of publication.

For any questions or suggestions regarding our privacy policy, you can email us at [email protected]. You can reach us at the following contact details.

Company Name: Sultan Yolal (Lea Flowers)

Address: Caferağa mah. Ressam Şeref Akdik sok. Kefeli Pasajı Dükkan 4

Email: [email protected]

Phone:

Fax: