This Agreement is executed between the following parties under the terms and conditions specified below:

A. ‘BUYER’; (hereinafter referred to as "BUYER" in this Agreement)

B. ‘SELLER’; (hereinafter referred to as "SELLER" in this Agreement)

NAME-SURNAME: Sultan Yolal

ADDRESS: Caferağa mah. Ressam Şeref Akdik sok. Kefeli Pasajı Dükkan 4

By accepting this agreement, the BUYER acknowledges and agrees that they are obliged to pay the order amount and any additional charges such as shipping fees, taxes, and other specified costs if they approve the order, and they confirm that they have been informed about this.

2. DEFINITIONS

In the implementation and interpretation of this Agreement, the terms written below shall mean the following:

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: The Law No. 6502 on Protection of Consumers,

REGULATION: The Regulation on Distance Contracts (OG: 27.11.2014/29188),

SERVICE: Any consumer transaction other than the provision of goods for a fee or benefit,

SELLER: The company that offers goods to the consumer within the scope of commercial or professional activities or acts on behalf of or in the name of the company providing the goods,

BUYER: The real or legal person who acquires, uses, or benefits from a good or service for purposes other than commercial or professional,

SITE: The website owned by the SELLER,

ORDERER: The real or legal person who requests a good or service through the SELLER’s website,

PARTIES: The SELLER and the BUYER,

AGREEMENT: This agreement made between the SELLER and the BUYER,

GOOD: The movable goods subject to the purchase and intangible goods prepared for use in electronic environments such as software, audio, video, and similar items.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the Law No. 6502 on Protection of Consumers and the Regulation on Distance Contracts concerning the sale and delivery of the product with the qualities and sale price specified below, ordered by the BUYER through the SELLER’s website.

The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. The prices announced for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Title

Address

Phone

Fax

Email

5. BUYER INFORMATION

Recipient

Delivery Address

Phone

Fax

Email/Username

6. ORDERER INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/Username

7. PRODUCT/PRODUCTS INFORMATION

7.1. The basic characteristics (type, quantity, brand/model, color, number) of the Goods/Products/Service are published on the SELLER’s website. If the SELLER has organized a campaign, you can review the basic characteristics of the relevant product during the campaign period. The campaign is valid until the campaign date.

7.2. The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. The prices announced for a limited time are valid until the end of the specified period.

7.3. The total sales price including all taxes of the product or service subject to the Agreement is shown below.

Product DescriptionQuantityUnit PriceSubtotal

(Including VAT)

Shipping Fee

Total:

Payment Method and Plan

Delivery Address

Recipient

Invoice Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping fee, which is a cost of product shipment, will be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/Username

Invoice Delivery: The invoice will be delivered together with the order to the invoice address during the delivery of the order.

9. GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the basic characteristics, sales price, and payment method of the product, as well as the preliminary information about delivery, on the SELLER’s website and that they have provided the necessary confirmation electronically. The BUYER also acknowledges, declares, and undertakes that they have obtained the address to be provided by the SELLER, the basic characteristics of the ordered products, the prices including taxes, payment, and delivery information correctly and completely before the establishment of the distance sales contract.

9.2. Each product subject to the Agreement will be delivered to the BUYER or the person or institution designated by the BUYER at the address specified on the website within the time period specified in the preliminary information on the website, depending on the distance to the BUYER’s residence, not exceeding the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the Agreement.

9.3. The SELLER undertakes to deliver the product in accordance with the order, complete, and with any warranty documents, user manuals, and necessary information and documents as required, free from any defects, and in accordance with legal regulations, standards, and honesty principles, to maintain and improve the quality of service, to exercise due care and attention during the execution of the work, and to act with caution and foresight.

9.4. The SELLER may provide a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before the performance obligation arising from the Agreement expires.

9.5. If the fulfillment of the obligations arising from the Agreement becomes impossible, the SELLER undertakes to inform the consumer in writing within 3 days from the date they learn of this situation and to refund the total amount to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the product and that if the product price is not paid or is canceled in the bank records for any reason, the SELLER’s obligation to deliver the product will cease.

9.7. The BUYER agrees, declares, and undertakes to return the product within 3 days at their own expense if the product price is not paid or is not settled by the bank due to unauthorized use of the BUYER’s credit card after the delivery of the product.

9.8. If the SELLER cannot deliver the product within the agreed period due to force majeure events that arise outside the control of the parties and prevent or delay the fulfillment of their obligations, the SELLER undertakes to inform the BUYER. The BUYER has the right to request the cancellation of the order, replacement with a similar product, or extension of the delivery period until the force majeure situation is resolved. In the event of order cancellation, the amount paid in cash by the BUYER will be refunded within 14 days. For payments made by credit card, the amount will be refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the credit card refund to reflect in the BUYER’s account may take 2 to 3 weeks and that any delays after the refund to the bank are entirely related to the bank’s processing time, and the SELLER cannot be held responsible for possible delays.

9.9. The SELLER has the right to contact the BUYER through the contact information specified in the site registration form or updated later, including mail, email, SMS, phone calls, and other methods for communication, marketing, notifications, and other purposes. By accepting this Agreement, the BUYER acknowledges and agrees that the SELLER may engage in such communication activities.

9.10. The BUYER shall inspect the goods/services before accepting them; they shall not accept damaged or defective goods/services from the courier. The goods/services are considered accepted if no damage is reported. The BUYER is responsible for the care of the goods/services after delivery. If the right of withdrawal is exercised, the goods/services should not be used, and the invoice must be returned.

9.11. If the credit card holder used during the order is not the same person as the BUYER or if a security issue is detected with the credit card used in the order before the delivery of the product, the SELLER may request identification and contact information of the credit card holder, the previous month's credit card statement, or a letter from the bank confirming the ownership of the credit card. The order will be suspended until the requested information/documents are provided, and if these requests are not met within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided while registering on the SELLER’s website is accurate and that they will immediately compensate the SELLER for any damages incurred due to the inaccuracy of this information upon the SELLER’s first notification.

9.13. The BUYER accepts and undertakes from the outset to comply with the legal regulations while using the SELLER’s website and not to violate them. Otherwise, all legal and penal liabilities arising will be entirely and exclusively the responsibility of the BUYER.

9.14. The BUYER shall not use the SELLER’s website in any manner that disrupts public order, is contrary to general morality, disturbs or harasses others, is illegal, or infringes upon the material and moral rights of others. Furthermore, the BUYER shall not engage in activities that prevent or obstruct the use of services by others (e.g., spam, viruses, Trojan horses, etc.).

9.15. The SELLER’s website may contain links to other websites and/or content that are not controlled by the SELLER and/or are operated by third parties. These links are provided for the convenience of the BUYER and do not indicate any endorsement or approval of the linked websites or their content by the SELLER. The SELLER does not assume any responsibility for the content of these sites or for any damages that may occur from the use of these sites.

9.16. The BUYER acknowledges that the SELLER has the right to make changes to the website, its content, and this Agreement at any time. Any changes will become effective immediately upon posting on the website. The BUYER’s continued use of the website after such changes constitutes acceptance of the new terms and conditions.

10. RIGHT OF WITHDRAWAL

10.1. The BUYER has the right to withdraw from the Agreement within 14 (fourteen) days without any reason and without incurring any costs other than those specified in this Agreement.

10.2. The withdrawal period is 14 days from the day when the BUYER or a third party other than the carrier and indicated by the BUYER takes physical possession of the goods. If the goods ordered by the BUYER are delivered to a third party other than the BUYER, the withdrawal period starts from the date of delivery to the third party.

10.3. In order to exercise the right of withdrawal, the SELLER must be informed by sending a written notice or email at the contact address provided in this Agreement. The BUYER may use the template withdrawal form attached to this Agreement, but its use is not obligatory.

10.4. If the BUYER withdraws from the Agreement, they must return the product to the SELLER within 14 days from the date of withdrawal. The SELLER is obliged to refund the total amount received, including the delivery charges, within 14 days of receiving the notice of withdrawal.

10.5. In the event of withdrawal, the BUYER is responsible for the cost of returning the goods.

11. OBLIGATIONS OF THE PARTIES

11.1. The SELLER shall be liable for any defects or non-conformities that occur within the warranty period and which were not caused by misuse or failure to follow the instructions.

11.2. If the BUYER has fulfilled their obligations, the SELLER is obligated to fulfill their obligations under this Agreement.

11.3. The BUYER shall inspect the goods/services before accepting them. The BUYER shall not accept damaged or defective goods/services from the courier. If the goods/services are damaged or defective, the BUYER should notify the SELLER immediately and not use the goods/services.

12. DISPUTE RESOLUTION

In case of any disputes arising from the implementation of this Agreement, the BUYER and the SELLER will resolve the disputes amicably. If an amicable resolution is not possible, the competent courts and execution offices will have jurisdiction.

13. FINAL PROVISIONS

13.1. This Agreement is subject to Turkish Law.

13.2. The SELLER may change the provisions of this Agreement unilaterally. Any changes will be valid upon publication on the SELLER’s website.

13.3. The BUYER acknowledges and agrees that they have read and understood the terms and conditions of this Agreement and that they accept the provisions of this Agreement.